Frequently Asked Questions

How can I sit with my friends?

If you have not booked your tickets together please do not expect to sit together.  The computer system has no idea who your friends are, nor does our staff.  To eliminate this issue all together please book your tickets together.  Please remember groups of 10 or more do qualify for a group discount.  While we do our best to accommodate everyone.  However, there will be times when the theatre is full and we will not be able to adjust your seating especially if you are arriving within 15 minutes of showtime.

Are carry-ins allowed?

GTS Theatre has a NO CARRY-INS policy that is strictly enforced.  However, please do not worry as all items are very reasonably prices.  Plus, GTS Theatre IS NOT a Comedy Club – therefore you will not have a Two Drink minimum or an Appetizer minimum.  We believe you do not need to be told if you are hungry or thirsty nor should you be forced to purchase anything once you are inside the theatre.

When should I arrive to the show?

Please make sure that you arrive to the show 25 minutes prior to show time.  We do understand that sometimes traffic may be heavy or your dinner may be running late.  We hold all seats up to 10 minutes prior to show time.  If you have not arrived by that time, You may be seated in the theatre upon arrival however, you will be seated in an area of the theatre that will not disrupt the show if we have seats open.  If you want to keep your original row please arrive on time to the theatre.  All shows start on time and finish on time.  Please understand we are a small theatre and most shows sell out.  Therefore, there is usually a line of people hoping that others don’t show up so they can take their seats.  We can try to accommodate you with another show during the week, however, there is NO REFUNDS.  So please just make sure you arrive on time and you won’t have to worry about any of this.

How to redeem a voucher?

VIP PACKAGE: If You have purchased a VIP Hotel Package that included tickets for the show.  The hotel has automatically sent us an email with your reservations on it and you have received your Confirmed Reservations prior to your arrival.  You need to do nothing.  Thanks for being a VIP and we look forward to having you in attendance at one of the GTS Theatre shows.

DISCOUNT TICKET:  Please DO NOT CALL US as YOUR SEATING IS BEST AVAILABLE AT TIME OF SHOW IF SEATS ARE AVAILABLE. You cannot redeem your voucher other than on the day of the show you wish to see. Please come to the box office up to 1 hour prior to your Showtime (Note:  This still will not guarantee you seats).   You will have to wait for everyone to be seated that has/will purchase tickets thru the Theatre or VIP Packages. Just before the show begins we will try to seat any discount voucher holders IF seating is available in the order of your arrival.

You may verify our show dates on SHOW SCHEDULE in the menu selections.  If you want a guarantee of seats please DO NOT purchase this type of discount ticket.   Please note we are a very small venue with a very popular show.  There are only 150 seats total for the show.

NOTE:  We are usually able to accommodate most discount voucher holders during the week they are in Myrtle Beach.  However, there is no telling if the show will be busy during a particular night or time.

How do you choose the volunteers for the hypnosis show?

Audience member choose themselves during the show. Only audience members that are highly interested in participating will be invited to come on stage. We do not force anyone on stage. However, you are attending an audience participate show. Please consider a member of your party to be a part of the show. Not only will they have fun but you will have a more memorable time seeing someone that you know or doing it yourself.

Do you have a dress code?

We strive to maintain a level of excellence in our theater, we ask that you help us by considering our dress code as follows: • No over-sized/ baggy clothing please • No bandannas • No jersey style athletic wear • No hanging chains • No soiled or overly torn clothing please. Casual Dress is fine as you are on vacation, just please keep in mind – no shoes, no shirt = No Show. Dress code will be at management discretion.

Do you have handicapped seating?

Yes. The theater is handicapped accessible with no stairs. Wheel Chair Seating is accessible at each seat. So we can accommodate many wheel chairs or just a few.

Should I book my tickets in advance?

It is recommended that you reserve your seats as soon as you have a date in mind. There is difference in Price – Book your tickets ONLINE and save $3.00 Processing Fee It’s Simple: The Sooner You Book Tickets The Better The Seats Will Be. All Seating is First Come First Ordered – BEST AVAILABLE AT TIME OF ORDERING.

Can I get a refund?

All Sales are FINAL – Sorry No Refunds Only Exchanges are made. Please do not ask the answer will remain the same no matter who you ask for. This is corporate policy and can not be changed by management. We can hold your tickets, transfer your tickets to a family member or friend of your choosing or you can even come back next year but we can not for any reason issue a refund.

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